If you now try and access the control panel again it should say that Silverlight needs your permission to run. Open google chrome and browse to the following url chrome://flags/#enable-npapi and search for “Enable NPAPI” as shown belowĬlick the link that says Enable then scroll to the bottom of the window and click the Relaunch Now button This breaks software packages like Microsoft’s Silverlight, which in turns breaks applications like Fidelity’s web based version of Active Trader Pro. If you prefer to use Google Chrome as your browser then please follow the steps below. We cannot promise that this will work for everyone on all pcs but please try this to resolve any issues you have experienced when trying to use our control panel. Why Silverlight Won’t Work on Chrome Septemby Update In early September, 2015 Google stopped supporting NPAPI technology on Chrome. After some testing we have found a work around that should resolve the issue with customers trying to use our control panel with Google Chrome. For more information, see Manage add-ons in Internet Explorer 11.Recently Google Chrome has developed a problem where even though Silverlight is installed it is reporting that it needs to be installed. To tweak it to run Silverlight applications temporary, open Google Chrome and in the address bar, enter the following URL without the quotes: chrome. This ensures the add-on is installed from an identified resource. From Chrome version 45 and onwards, this temporary solution will not work at all and in that case, you have to use a different browser like IE or Firefox to run Silverlight applications. The installation package of Microsoft Silverlight is digitally signed. If the signature is missing, the publisher information will be listed as Not verified. Internet Explorer checks the digital signature of the control's binary file when it determines the publisher. This behavior occurs because while the installation package of Microsoft Silverlight is digitally signed, the add-on file npctrl.dll isn't digitally signed. You install Microsoft Silverlight in Internet Explorer. Next, you open the Manage Add-ons feature in Internet Explorer and view the Silverlight add-on information. The publisher is listed as (Not verified) Microsoft Corporation. Original product version: Internet Explorer Original KB number: 2406108 Symptoms Since version 42, Chrome blocks Netscape Plugin API (NPAPI) plugins from being displayed in the browser. For more information, see Internet Explorer 11 desktop app retirement FAQ. The last browser that runs Silverlight as far as I know is Internet Explorer 11. But as we are not disabling it, just keep it as-is and proceed next.
The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.
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